When a TV operator launches its pay-tv service, it needs from the start to define and manage its commercial packages, its customers’ subscriptions and access rights.
As its business grows the operator will need to develop new packages, to add TV channels and advanced features such as on demand content or multi-room access.
In addition, the operator needs access to marketing data and usage statistics to help optimize its offering and monitor key business indicators like subscriber base growth and subscription activity.
Viaccess solution
The Viaccess Subscriber Management System (SMS) is an entry level Subscriber Management System enabling the pay TV operators to manage their business through:
- Access to end user data: contracts, commercial options and smart cards
- Administration of customers’ subscriptions: create, modify and delete customers’ rights
- Management of commercial offers: TV channels packaging, business models
In addition, the system keeps track of the requests and results to provide comprehensive reporting.
The system is built on a distributed web architecture and can be easily integrated to third party systems, such as billing systems, through specific interfaces to import or export data.
Viaccess’ SMS is scalable to support future subscribers growth.
It is easy to deploy, simple to use and can be accessed through the internet. Its interface is flexible and easily customizable.
Fully integrated to Viaccess’ conditional access platform enabling a new pay-TV operator it offers services quickly and efficiently.
The SMS and CAS headend can be install within the same premises and could be operated by the same staff. This allows the operator to optimize its ressources.
Designed with feedback from its clients in mind, Viaccess’ SMS solution offers powerful protection of the operators’ content.
